Guarantee & Returns
All products presented in the «Amberstein» online store are made only from natural amber mined in the Kaliningrad region, Russia.
Upon request, we can provide a “Guarantee Certificate” for products purchased from us. The certificate is issued free of charge.
We guarantee the quality and authenticity of products manufactured in company «Amberstein» in Kaliningrad.
Return & Exchange:
We provide the opportunity to exchange or return goods of good quality within 14 days from the receipt of the order.
If for some reason you did not like the product or the size did not fit, you can return it, or replace it with another, paying only for delivery.
Refunds for the purchase are made within 5 days from the receipt of the return.